CAD

Shipping + Return Polices

Shipping Policy

Canada:

  • $12 Flat-rate Standard Shipping (4-7 Business Days)
  • $20 flat-rate Express Shipping (1-3 Business Days)
  • Free shipping on all orders over $100
  • Free In-Store Pickup (for orders in St. John’s, NL only)
  • $10 Flat-Rate Local Delivery

USA

  • Free shipping on all orders of $100
  • Standard Shipping (5-8 business days) cost determined by Canada Post at checkout

Rest of World:

  • Standard Shipping (5-8 business days) cost determined by Canada Post at checkout

*Note: Any delays in shipping are out of our control. Couriers are experiencing delays due to the ongoing global pandemic.

 

Return Policy

Gift certificates and Prepaid service packages are non-refundable but can be used towards any retail products.

House of Glam accepts returns as long as your item(s) are unopened and unused and we have been notified within 7 days of receiving your order. You will be responsible for any shipping/duties costs associated with sending back the items to us. Return items can be addressed to:

Kristie Lawlor

House of Glam Inc.

311 Hamilton Avenue

St. John’s, NL

Canada

A1E 1J8

However, if you receive a product that is damaged, or you receive the wrong product, we will email you a return shipping label to send back to us free of charge. Once we have received the damaged/products sent in error, we will send the correct ones out. 

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